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| Date: | 22 October 2009 | |
| Speakers: | Richard Stone, Senior Trainer, Spearhead Training | |
| Location: | LONDON- 25 Old Broad Street London EC2N 1HQ | |
| Hosts: | Spearhead Training Ltd
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| Further Details: | 1 day course The course is designed for people who have to positively influence others to achieve satisfactory outcomes. The course covers how to communicate persuasively without resorting to high pressure tactics. Delegates will learn how to develop rapport and build agreement through persuasive techniques. Delegates will also discover how they can negotiate with people and reach satisfactory outcomes that both parties find acceptable. Cost to members £535 inc vat
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